Frequently Asked Questions

1. Account Page

Your dedicated contacts are local contacts including sales representatives, territory managers, sales engineers, and sales managers dedicated to making your projects a success.

myRollon allows you to have a simplified access to your dedicated contacts, all from your account page. To access your dedicated contacts from anywhere on myRollon just navigate your account page.

To access directly click this link.

The Resources section of your account page allows you to find your saved searches and your latest CAD downloads.

To access it directly you can click this link.

myRollon allows you to edit your profile at any time. You can navigate to your profile by clicking your name in the top right of the webpage. To access this page directly, you can click this link.

2. Select your product

The myRollon product selector gives you access to advanced search criteria to find the right solution for your needs.
To access it, click on the “Select your product” button. From there select what type of product you need, and from there the selector (in left sidebar) uses data about your application to find the best product family for your project. The results of your selection are shown on the right. Detailed information about the product can be found on the product page by clicking on the product name.

CAD files can be configured and downloaded right on the product page. Once you are on the product page you are interested in, click on the “CAD Files” tab.
If the CAD download cannot be configured online, or if you are not able to configure your desired product, there is also a button to contact an expert and we will work to get you the file you need.

3. Creating an Account

To register an account, you can find a link from the Sign In page. To access directly you can click this link.
Once you have entered your e-mail address, you will receive a confirmation link in your mailbox. Please click on it to verify your e-mail address.
After clicking on the link, myRollon will ask you for some basic personal details. After this info is filled in you are registered!

Sorry about that…sometimes these types of emails can get caught up in spam. If you did not receive an email to verify your email address, please first check your email’s spam folder.
If the email is in your spam folder you may need to mark the email as “Not Spam” before you can click the verification link.

If the email did not land in your email’s spam folder, please send us a message using the contact button and with the “Other” subject line and let us know what with what email address you are trying to register and we will work to get your account activated.